Thursday, March 18 Contact Us

Support

LT Valve Manual
The MSI technical manual is a guide for all aspects of valve maintenance. Instructions with pictures are available in the manual to aid while assembling or disassembling a valve. Additionally, the manual contains Internet links to some of the other accessories and products used in an MSI valve.

Quality Complaint
This form is to be used by customer’s wishing to express their complaints/concerns pertaining to MSI Products. This information shall be forwarded to the Quality Manager to process in accordance with Dixie Iron Works, Ltd. Operation Procedure 19-02, Field Non-Conformance Report. The Quality Manager shall determine whether the complaint/concern is either Significant and/or Non-significant. Complaints deemed Significant shall be processed in accordance with Operation Procedure 21-02, Corrective/Preventative Action Report. Once the report is completed a copy shall be forwarded to the customer. Those complaints initially deemed Non-Significant will be followed up with customer contact for further investigation.


Support Links





ph 800.242.0059    ph 361.664.6597    fax 361.664.4840
msi@diwmsi.com    sales@diwmsi.com    quality@diwmsi.com
© 2000-2010 Dixie Iron Works, Ltd. All Rights Reserved
MSI is a division of Dixie Iron Works, Ltd.